Customer Support
To deliver comprehensive and secure banking solutions with a commitment to excellence, customer satisfaction, and sustainable growth - while upholding the highest standards of integrity and professionalism in every service we provide.
To be a leading financial institution recognized for trust, innovation, and long-term client relationships - empowering generations through secure and forward-thinking banking.
To become the preferred banking partner by offering secure, customer-focused financial services that support economic development, personal prosperity, and generational wealth.
Access your money conveniently through multiple secure channels. Whether you prefer using our nationwide ATM network, online transfers, visiting a local branch, or requesting over the counter cash services, we ensure your withdrawals are safe, fast, and accessible anytime you need them.
Make deposits with ease using our in branch services, mobile check deposit, or direct transfer options. Your money is protected and processed efficiently to keep you in control of your finances.
Send money locally or internationally in minutes. With our advanced transfer systems, you can enjoy real-time transactions, low fees, and peace of mind every time you move your funds.
Your safety is our priority. With robust encryption, two-factor authentication (OTP), and advanced fraud monitoring systems, your transactions and personal data are always protected.
Enjoy cost-effective banking with some of the lowest transaction fees in the industry. We ensure you get the most value with every transfer, payment, or withdrawal.
Banking on Trust and on Heritage.
Easily transfer funds within Heritage Crest Bank or to other banks we support. Add beneficiaries for fast, secure transfers at your convenience.
We have two deposit schemes for you, one is Deposit Pension Scheme (DPS) and another one is the Fixed Deposit Receipt (FDR).
Access a range of loan plans designed to meet your needs. Apply for a loan by submitting your valid information, and enjoy flexible repayment options tailored to your financial situation.
To begin your banking journey with Heritage Crest Bank, simply open an account. The process is quick and easy, and you can start enjoying our services right away.
Once registered, verify your email and mobile number for enhanced security. This step ensures your account is fully activated and ready for use.
To begin utilizing our premium services, make an initial deposit. This will enable you to apply for our Fixed Deposit Receipt (FDR) or Deposit Pension Scheme (DPS) plans, or any other services offered.
As a registered account-holder, you can now access and enjoy a wide range of banking services tailored to your needs.
Starter
Interest Rate
4%
Per Installment
£80.00
Installment Interval
30 Days
Total Installment
50
Deposit
£4,000.00
You Will Get
£4,160.00
Basic
Interest Rate
6%
Per Installment
£100.00
Installment Interval
30 Days
Total Installment
20
Deposit
£2,000.00
You Will Get
£2,120.00
Pro
Interest Rate
40%
Per Installment
£1,500.00
Installment Interval
30 Days
Total Installment
20
Deposit
£30,000.00
You Will Get
£42,000.00
Pro
Lock in Period
200 Days
Get Profit Every
30 Days
Profit Rate
15%
Minimum
£2,000.00
Maximum
£8,000.00
Advance
Lock in Period
365 Days
Get Profit Every
30 Days
Profit Rate
12%
Minimum
£100.00
Maximum
£5,000.00
Standard Two
Lock in Period
730 Days
Get Profit Every
30 Days
Profit Rate
10%
Minimum
£500.00
Maximum
£1,000.00
Business Loan
Take Minimum
£100,000.00
Take Maximum
£500,000.00
Per Installment
15%
Installment Interval
30 Days
Total Installment
35
Car Loan
Take Minimum
£100,000.00
Take Maximum
£500,000.00
Per Installment
15%
Installment Interval
30 Days
Total Installment
8
Home Loan
Take Minimum
£1,000.00
Take Maximum
£50,000.00
Per Installment
10%
Installment Interval
30 Days
Total Installment
13
If you don’t find your answer here, feel free to reach out to us. Our team is ready to assist with any queries you may have.
Contact with UsYou can transfer funds securely to other banks through our online banking platform, via wire transfer, or at any branch. You just need to add the recipient's bank details as a beneficiary.
You can apply for a loan by submitting your application online or at any branch. Required documents typically include proof of income, identification, and any collateral information (depending on the type of loan). A loan officer will then guide you through the approval process.
To access your account online, you’ll need to register for our online banking platform. Once registered, you can log in securely using your account credentials to manage your funds, view transaction history, and access services.
If you forget your PIN or password, you can reset it by following the "Forgot Password" or "Forgot PIN" links on the login page. For security reasons, you may be asked to verify your identity through your registered email or phone number.
You can reach our customer support team by phone, email, or through our online contact form. We are available 24/7 to assist with any inquiries or issues.
Yes, your funds are protected by advanced security measures, including encryption, two-factor authentication, and fraud detection systems. We comply with all regulatory standards to ensure the safety of your money.
We strive to keep fees transparent and affordable. You can find detailed information on fees for various services (like ATM withdrawals, transfers, and account maintenance) in our fee schedule, available on our website or by speaking with a bank representative.
Opening an account with us is simple. You can visit any of our branches or use our online account opening service. Just ensure you have the required identification documents and proof of address.